Table of Contents
Client Overview
Objectives
Challenges
How vStellar Solved It
Business Benefits
The Results
The Impact
Client Overview
AirMedTech is a Health Tech company revolutionizing healthcare with a telehealth platform for real-time consultations, EHR synchronization, and appointment scheduling. The company developed a mobile app to complement its platform and was preparing to launch it for hospitals and clinics across North America. The platform was designed to handle up to 20,000 consultations daily and integrate with over 200 healthcare providers nationwide.
However, critical performance and reliability issues emerged as the launch approached—putting the project timeline and the platform's credibility at risk.
The Challenge
With just six weeks remaining before launch, AirMedTech encountered 3 major issues that could have jeopardized its success:.
Mobile App Stability
The Android app experienced frequent crashes, particularly during virtual consultations. A crash rate of 8% disrupted patient-doctor interactions, leading to frustration and concerns over the app's reliability in critical healthcare settings
UI Inconsistencies
Misaligned UI elements, especially in appointment scheduling and patient record access, caused frequent errors. Doctors and hospital staff struggled with usability issues. It affected workflow efficiency and increased the risk of prescription mistakes
API Failures
Real-time synchronization between the app and EHR systems was unreliable. Over a 24-hour testing period, API failures occurred more than 30 times. It led to delayed patient data updates. These inconsistencies posed a serious risk to timely medical decision-making
The Solution
To address these challenges, AirMedTech integrated vStellar Test, an advanced test automation framework to enhance the platform's performance and stability through:
Automated Mobile App Testing
vStellar Test's automation capabilities helped identify and resolve critical app crashes by testing the app under various real-world conditions. This improved the mobile app's stability, ensuring smooth consultations without interruptions.
Cross-Platform UI Testing
To tackle the UI issues, AirMedTech relied on vStellar Test’s cross-browser testing capabilities. The framework helped ensure the platform’s interface stayed consistent and functional, no matter which browser doctors or hospital staff used. This allowed the team to catch layout glitches, broken elements, and visual inconsistencies early, delivering a smoother and more reliable user experience across both desktop and mobile browsers.
API Load and Performance Testing
Using vStellar’s API testing feature, the team simulated real-world telehealth scenarios to detect API failures and optimize patient data synchronization with EHRs, ensuring the app's reliability in providing real-time medical information.
Results & Impact
By integrating vStellar Test’s automated testing, AirMedTech resolved critical issues, ensuring a smooth nationwide launch:
- App Stability: Crash rate dropped from 8% to less than 0.5%, enabling uninterrupted consultations.
- UI Consistency: Fixed 95% of UI misalignment issues, improving navigation for doctors and staff.
- Real-Time Sync: API failures reduced by 85%, ensuring patient data updates in real time.
- Faster Testing: Testing cycles sped up by 60%, allowing quicker bug fixes and on-time deployment.
Why vStellar Test Was the Right Choice
vStellar Test proved highly effective for AirMedTech by addressing the unique challenges of healthcare technology. Unlike traditional automation frameworks, it didn’t just identify bugs—it proactively detected potential failures before they escalated. By simulating real-world stress conditions, vStellar Test ensured the platform could handle peak traffic and maintain performance.
Its continuous optimization enabled AirMedTech to release updates faster without compromising quality, making it not just a testing solution but a crucial risk mitigation tool for a successful launch.
What the Agency Said
“vStellar Test enabled us to meet tight deadlines without sacrificing quality. Its automation and real-time insights were instrumental in addressing challenges and ensuring a successful launch.”
AirMedTech’s Telehealth Success
vStellar Test helped AirMedTech meet its launch deadline and delivered a platform that was stable, scalable, and capable of handling the demands of real-world healthcare. Today, their telehealth product supports thousands of consultations daily, providing smooth remote healthcare for hospitals and clinics across North America.
